Google urges Pixel 2 screen burn-in nonissue, extends phone warranty to two years.

By / October 27, 2017 0

Google has appeared with an official response on some of the significant Pixel 2 screen issues that came to light recently. Speaking about the screen burn-in problem – which is connected to as differential aging by the company – the search giant says the decay characteristics of the Pixel 2 XL display “are like OLED panels used in similar products.”

Google also says their studies into the burn-in issue unveiled that “the differential aging is in line with that of other premium smartphones and should not affect the normal, day-to-day user experience of the Pixel 2 XL.”


The firm, however, said updates that will be rolled out in coming future would further optimize the software that’s used to safeguard the user experience and maximize the growth of the OLED display.

On the subject of color saturation (there were rumors that the display is not as vibrant as other smartphones), the company states there’s already an option in Pixel 2 phones to boost colors by 10% for a more opulent (vivid) look. Also, a new software update – evolving out next few weeks – will append a new mode for more saturated colors.

Finally, Google has also extended the warranty on Pixel 2 smartphones (both new and existing) to two years. “To give users the sense of relief, every Pixel 2 and Pixel 2 XL will now come with a 2-year warranty worldwide,” the company says. The length of the Preferred Care program, however, hasn’t been extended.

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